How Transcend Labs Saved 20+ Hours per Campaign with Domino

“We manually reviewed 10,000 tasks in three days before Domino. With Domino, we don’t have to touch a thing.” — Alejandro, Head of Marketing Ops at Transcend Labs

Transcend Labs is a venture studio helping early-stage Web3 projects go from idea to market. Their team handles everything from funding to go-to-market strategy — and increasingly, community engagement.

Running community campaigns at scale meant sifting through thousands of low-quality submissions manually. Until they started using Domino.

14–18 Active Projects. 1 Big Bottleneck.

Transcend’s marketing arm was growing fast — managing 2–3 client campaigns at a time, including the viral UNA Confessionals campaign.

“It would’ve been impossible without Domino,” said Alejandro. “We had thousands of submissions. Manually, we’d need 60 people just to review them.”

Before Domino, Alejandro once spent over 24 hours manually reviewing submissions for a smaller campaign. That’s time they no longer waste.

The Domino Impact: Automation, Quality, Sanity

With Domino, the UNA campaign automatically filtered out low-quality submissions. Spam, AI-generated replies, and off-topic screenshots were rejected without manual intervention.

“People were uploading OnlyFans screenshots,” Alejandro recalled. “Now the system catches them before we even look.”

This automation led to two major benefits:

• 90% time savings on moderation workload
• Quality increase across Telegram, Discord, and X engagement

Cameron added, “People started to realize their submissions had to be meaningful. We educated our users through automation.”

Questing That Works — Not Just Numbers

Domino’s automation wasn’t just about filtering. It changed behavior.

• Bad content got rejected instantly
• Users learned and improved
• Communities became more authentic

As Cameron put it:

“It’s not about inflated numbers. Domino helps you build a real community.”

One-on-One Support That Scales

The team praised Domino’s responsiveness:

“You handled everything we needed. We didn’t even log in much. You were our interface,” Alejandro said.

Domino’s enterprise support model offers white-glove service to high-tier clients like UNA, handling everything from onboarding to custom automation setups.

“It’s like having a mini dev team on call,” Vincze, their Domino CSM, explained.

What’s Next? More Power, Less Work

The Transcend team is already thinking ahead:

• Quest generation from call transcripts
• Raiding leaderboards with TG bot integration
• Custom playbooks and Loom videos for moderators

“The software is already powerful,” said Cameron. “Add onboarding materials and a leaderboard, and it’s a no-brainer for every campaign.”

Advice to New Users

Both Alejandro and Cameron were clear:

“If you’re doing any Zealy or Galxe campaign over $500 in rewards, you need Domino. It’s worth every cent.”

Cameron summed it up:

“Running Zealy without Domino is just pain. With Domino, it’s simple. It just works.”

Final Thoughts

Domino didn’t just save time for Transcend Labs — it helped them build better communities. At scale. Without compromise.

If your campaign needs real engagement and automated quality control, Domino is the missing piece.

— Written by Vincze Kalnoky, Customer Success at Domino.run